Remote Customer service Jobs • Microsoft Office

Seeking a motivated and customer-focused Call Center Agent to join our team. This role can be performed either in our office or remotely. The Call Center Agent will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries and issues in a professional manner.

Support customers of a global giant in the streaming media and entertainment industry. Build rapport with callers while sharing your love of movies, tv shows and animated stories. Grow with the company in the future.

In this role, you will have the opportunity to interact with our valued customers, provide exceptional service, and contribute to the success and growth of our company. Answer incoming calls from customers and handle inquiries, concerns, and complaints in a professional and efficient manner. Provide product information, pricing, and availability to customers. Process customer orders, returns, and exchanges accurately and in a timely manner.

Showcase customer service skills with clients and vendors while keeping safety and compliance top of mind. Perfect phone skills by helping clients, become a vendor expert by arranging services, negotiating where needed and trouble-shooting a variety of situations. Confirm pricing and payment standards are met and give back to the community.

As a Client Service Representative, you will be the first point of contact for new Business Wire clients. Customer-focused verbal and written communications, multi-tasking, time management and organizational skills are a must to succeed in this role with a high level of client and prospect interaction. You will be a key liaison between the sales team, newsroom and clients.

The Customer Care Advocate is responsible for being a part of a high-volume inbound Contact Center in which the Advocate verifies and investigates patient insurance, estimates benefit coverage and out of pocket costs and discusses patient responsibilities and/or patient payment options. The typical daily responsibilities consist of answering inbound calls and providing benefits investigations via phone and online web portals, collecting information from customers, outbound patient phone calls, and documenting all activities in iRhythm’s customer support system.

The Patient Services Representative role with Dignity Health Medical Group offers the chance to support patients remotely. You'll handle scheduling, answer inquiries, and address concerns. Coordinating with healthcare providers to ensure seamless communication and accurate patient records. Ideal candidates need strong organizational skills to enhance patient experience.

The National Service Coordinator provides support to Fleet Management customers by fielding inbound calls and assisting with roadside assistance and setting up rentals, as well as relaying approval confirmation to repair facilities. This person will also conduct follow-ups with repair facilities, tow companies and Fleet drivers in a full-time work from home position.

The Intake Customer Care Specialist is responsible for meeting time sensitive service levels for inbound phone calls from client Case Manager Partners while utilizing a data entry portal system to create new client accounts. This Specialist uses critical thinking and time management skills, maintaining the highest level of accuracy for billing and compliance purposes. This is a fully remote position.

This position plays a pivotal role in driving growth and ensuring our programs reach those in need. You'll be the first point of contact for individuals and families seeking support—using strong communication, problem-solving, and motivational interviewing skills to guide them toward life-changing care.