Assist customers over the phone with product inquiries, orders, applications, forms, and account updates.
Resolve customer questions and issues professionally while maintaining a positive, empathetic attitude.
Process orders and maintain accurate customer records with meticulous attention to detail.
Aaron's is an industry leader in the sales and lease-to-own retail industry, known for quality brands and superior service. The company values its team members, offering career training, advancement opportunities, and a supportive culture.
Manage day-to-day client operations and requests, serving as a responsive point of contact for routine questions.
Help execute Bridg's client engagement model, including onboarding tasks, status updates, and recurring client touchpoints.
Monitor client usage, prepare reporting and materials, and collaborate cross-functionally to resolve client issues.
PAR Technology is a leader in restaurant technology, providing software and hardware solutions for over 100,000 restaurants in more than 110 countries. Its Bridg division offers an enterprise identity resolution and data platform, with a collaborative 'Better Together' culture.
Make outbound calls to prospective customers to discuss mortgage loan interest and refinancing needs
Gather customer financial information and communicate next steps to loan officers
Provide high-level customer service through email and phone to create an exceptional experience
New American Funding is a mortgage lender focused on helping customers achieve home financing goals through loan origination and refinancing. The company supports a customer-centered culture and offers a remote work environment.
Handle inbound and outbound calls for patient scheduling and general inquiries in a call center environment.
Document interactions using web-based CRM systems and escalate issues per department standards.
Collaborate across departments to deliver VIP customer service and support patient health outcomes.
ChenMed is a family-owned, physician-led primary care provider focused on delivering superior healthcare to moderate-to-low-income seniors. The company is rapidly expanding and emphasizes a family-oriented culture with career development and work-life balance.
Coordinate air, hotel, and car reservations for clinicians and corporate employees.
Manage GDS queues and resolve travel issues with independent judgment.
Support a healthcare staffing operation with efficient and accurate travel coordination.
A partner healthcare staffing organization that relies on reliable travel coordination to support clinicians and healthcare delivery. The company values customer focus, technology adoption, and operational quality, and offers a supportive remote work environment.
Provide routine customer service and policy support to agents and carriers on coverage, rates, billing, and policy reviews.
Communicate via phone, email, and chat while navigating multiple systems to resolve inquiries and escalate issues.
Review and process applications, binders, endorsements, and documents, and maintain policy files in the CRM.
BTIS is a commercial insurance MGA delivering products through technology with a small-business, relationship-focused mindset. Part of Amynta Group, it has over 2,000 associates globally and values partnership, innovation, and service excellence.
Take ownership of member claims from start to finish, ensuring a seamless and positive experience throughout the process.
Investigate vehicle damage and incidents, determine liability, and coordinate with ICBC, Fleet, and Member Services teams.
Manage escalated member concerns, support billing and registrations, and identify process improvements to enhance the member experience.
Evo Car Share is a car sharing service created by BCAA, offering Members flexible mobility options across British Columbia. BCAA has been named a top employer for five consecutive years and fosters a supportive, inclusive workplace culture.
Provide escalated clinical and technical support to customers and healthcare providers via phone, email, and video.
Conduct virtual pump trainings and educational classes on diabetes management and insulin pump therapy.
Document customer interactions in CRM and act as an advocate for customer needs.
Tandem Diabetes Care develops and sells advanced automated insulin delivery systems, including the t:slim X2 pump and Tandem Mobi system. The company is a leader in diabetes technology with a human-centered culture and a mission-driven team.
Manage the end-to-end onboarding of new 401(k) plans, from contract through go-live, using Salesforce and internal tools.
Draft plan documents, coordinate payroll integrations, and ensure compliance with ERISA, IRS, and DOL requirements.
Serve as the primary contact for plan sponsors, advisors, and TPAs, providing proactive updates and platform education.
Ubiquity Retirement and Savings provides retirement plan recordkeeping and 401(k) solutions for businesses. They are a fully remote, technology-driven company focused on client success and employee well-being.
Provide personalized beauty advice and e-commerce support across remote channels.
Drive sales conversion and client loyalty through proactive cross-selling and upselling.
Ensure exceptional client experience by resolving complaints and maintaining accurate records.
Parfums Christian Dior creates luxury perfumes, makeup, and skincare, embodying French elegance and innovation. As part of the LVMH Group, we cultivate a culture of excellence, creativity, and savoir-faire.